SailBreeze
Where Nothing is Impossible
Booking Procedure -
Payment Terms, Refunds, Cancellations and Making Payment
Our Booking Procedure
Yacht Charters
To make a booking, please send us an email or a WhatsApp message outlining your charter requirements and preferred dates. Our team will get back to you as soon as possible.
Yacht Maintenance & Repairs
To request a quotation, please email us with details of the required work or issues. We will respond promptly and, if needed, arrange an on-site inspection at your yacht to assess the scope of repairs.
Sailing School Courses
To check availability for your preferred sailing course dates, please send us an email. We will respond as soon as possible with current course availability and pricing.
Payment Terms
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Deposit: A 50% deposit is required upon booking to secure your yacht charter or reserve your place on a sailing course.
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Balance Payment: The remaining 50% balance is due 40 days prior to your charter departure or course start date. For bookings made within 40 days of departure, full payment is required at the time of booking.
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Alternative Payment Arrangements: Subject to prior agreement, we may allow the remaining balance to be settled in cash or by credit card at our office on the day of departure. (Please note that credit card transactions are subject to a standard merchant service fee.)
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International Transfers: Overseas bank transfers can take 3 to 5 business days to process. Please ensure international funds are initiated early so they settle in our bank account prior to service delivery.
Cancellation & Refund Policy
Standard cancellation fees apply based on the notice given prior to embarkation:
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More than 90 days notice: 30% of total booking amount
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89 to 60 days notice: 50% of total booking amount
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59 days or less notice: 100% of total booking amount
Rescheduling & Exceptions
We understand that plans can change. Should you need to cancel, we are often able to transfer your deposit to a new charter or course date (subject to availability) at no additional charge. Please give us as much advance notice as possible so we can accommodate your new schedule.
In the event of a "no show" or early departure for any reason, refunds (partial, full, or none) are evaluated strictly on an individual, case-by-case basis.
Payment Methods
We accept multiple convenient payment options, including:
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Cash
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Direct Bank Transfer
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Wise (formerly TransferWise) or other mutually agreed transfer methods
Please do not hesitate to Contact Us to discuss your booking, explore custom options, or arrange payment details. We always strive to remain flexible and look forward to welcoming you aboard!
